FAQ

Madam Dolly is a Canadian owned and operated business operating in the sex doll capital of the world Guangdong, China. We are not a Chinese inspection agency. Joel Stuart and Paul Stone are here on the ground in the factory personally inspecting each and every doll produced. And, like a five-star chef, we don’t send anything out until it’s 100% right.

When it comes to service we believe that the only way to receive the kind of service we expect ourselves is to deliver it ourselves. All of our customer correspondence is done personally through Joel or Paul. We like questions, so ask away!

Our dolls are comprised of medical-grade stainless steel which makes up the doll’s skeleton while our state of the art TPE Ultra 3.0 makes up the doll’s flesh and body. The doll’s joints are easy enough to move into an array of sex positions while stiff enough to hold those positions.

Our TPE Ultra 3.0 gives our dolls the most realistic feeling flesh and body on the market today – smooth and firm with just the right amount of ‘jiggle’. And with proper care, Madam Dolly dolls will last six years or more.

Now you may think that our prices would be on the high side. But in fact, because of our strategic location not only are we able to deliver high-quality dolls but we are able to deliver those dolls at incredibly low prices – as much as 40% lower!

We understand that buying a sex doll is a bit of an investment (cheaper than a girlfriend though!) and there are so many companies and dolls to choose from – some good, some bad, some ugly. So while you’re shopping around be sure to send Joel or Paul a message with any questions or concerns you have and we’ll promptly get back to you and try to clear things up.

From the Madam Dolly team, thank you.

Our sex dolls are made of a premium thermoplastic elastomer (TPE). Our new TPE Ultra 3.0 is the most realistic and durable skin-like material in the sex doll industry today.  Under this flesh is a stainless steel ‘skeleton’ which the TPE is shaped and molded over.  (Learn more at our technology page)

Yes, 100% waterproof. You can fuck them in the shower, or wet them with water-based lubricant.

Yes, all body parts can be moved independently. Our sex dolls can be fucked missionary, doggie, and pretty much any way you can imagine.

Come on now, just slap on some water-based lubricant and let your imagination run wild.

Oh yes, our sex dolls prefer to be plundered in all three orifices.

That all depends on how you like your women – fat, thin, athletic, busty, petite, voluptuous. Of course, weight can be a factor. For example, if you weigh 100lbs you probably wouldn’t want a doll that weighs 120 (at least if you’d like to be able to move her around easily). As far as the head/face are concerned that too depends on personal preference.

The removable vagina is just that – removable. The benefit is that it is easier to clean. The fixed vagina is ‘built-in’ making it non-removable. Most customers prefer this option as it is more realistic.

With our new TPE Ultra 3.0 and proper care, our dolls will last more than six years.

Our sex dolls come complete with wig, blanket, comb, vagina cleaner, and sexy lingerie. Also, be sure to check out our custom options page for free options including warming device.

Yes, you can choose as many custom options as you like absolutely free of charge. Mix and match. If you find you like one model’s body but prefer different model’s head/face we can make the switch at no extra charge. Just let us know.

We are a smallish but growing Canadian company entering our sixth year in operation.  What has made us successful so far is our quality products and our personal customer service.  We’ve worked hard to become a company that our customers can trust and rely on from order to delivery and beyond.  Frankly, the last thing we can afford to do is scam our customers. 

Firstly, the Madam Dolly website is SSL encrypted meaning that all of your data remains private and integral.  Madam Dolly LLC has been verified by Trust Lock, meeting all necessary business requirements and standards, ensuring that your transactions are secure. Simply put, your personal information including credit card information is fully protected.  We do not and we cannot store this information.  Likewise we do not pass on any of your information to third parties. Madam Dolly’s website has successfully met the privacy policy requirements and standards as verified by Trust Lock, with their policy detailed at their verified privacy policy link. This ensures that your personal data is handled with the utmost care and confidentiality.

And because all purchases are made through PayPal and Stripe your money is fully protected too. Madam Dolly is confirmed to have a valid 256-bit SSL certificate for secure transactions, verified by Trust Lock. 

While there certainly are some reputable sex doll sellers online there are far more that are downright dastardly.  One of the best ways to sift through the sex doll minefield is to contact the company directly by either email, telephone, or both and ask lots of questions. Using your own intuition you should be able to get a good sense of the company you may or may not wish to deal with.

One sure fire way to spot a scammer is pricing.  It’s hard to imagine what kind of sex doll one would receive for $300, if one received anything at all.  While it’s certainly no guarantee that a company selling sex dolls for $1000-$2000 is not a scammer just remember, if it sounds too good to be true it probably is.

Madam Dolly co-owners Paul Stone and Joel Stuart are personally involved in the day to day operations of the business.  All orders including quality control are handled directly by them.  They do not risk the quality of their products in the hands of so-called ‘inspection agencies’.  As the old saying goes, ‘if you want something done right, better do it yourself’.

With so many sex doll businesses coming and going, promising this and that, for this much and that much, buying a sex doll is no simple task.  But it doesn’t have to be so difficult either.  Why not call or email Paul and Joel today to learn more about Madam Dolly and how they can help you get the right doll at the right price delivered to your door hassle free.

Paul Stone and Joel Stuart, from Canada. Two guys who had a vision, a goal, and fell in love with China and sex dolls.

The price and value will exceed your expectations.

Definitely. The quality of our products has never been better, the prices never more affordable. Frankly, I don’t know how we could possibly make them better. Oh, and the taboo surrounding sex dolls is disappearing daily.

Cheaper than a girlfriend.
Much cheaper than a wife.
Much much cheaper than flying to Thailand and contracting an STD.

If you’ve ever had the urge to fuck the girl of your wildest dreams then this product is for you.

If you’d like to have sex whenever you like, however you like then this product is for you.

Yes. Our most popular option, the USB operated vaginal warming dildo, is the quintessential ‘cherry on top’ for any of our sex dolls. And like all of our options it can be added to your order at our custom options page, free of charge.

Shipping and Payment

Simply choose your sex doll, select any (or none) of the custom options, then proceed to checkout.

Once we have received payment, production of your order will begin the same day or the following business day.

After your order is completed in about 3 days we will conduct a thorough inspection. Once we are totally satisfied with the quality we can either send photos for your final inspection or, to expedite shipping, we can simply ship you your sex doll.

We accept PayPal and all major credit cards.

We’ve collaborated with PayPal to enhance your payment options, allowing you to split your purchase into four installments. You’ll need to pay the first installment at checkout, followed by the remaining three payments as per the installment schedule. This option is available exclusively in the United States, the United Kingdom, Australia, Germany, France, Italy, and Spain. Please note, it is currently not available in Canada.

Yes, shipping is 100% free.

Yes, except for Islamic and African countries, India, Indonesia, Malaysia, and Brazil.

Everything from packaging to paperwork, including credit card and PayPal statements, is totally discreet.  No one will know.

It will take 7-18 business days (depending on the country) from the time you place your order.

If in the unlikely event you purchase a doll from our U.S. warehouse and it’s sold out we will ship you the same doll from our main warehouse.

Once production is complete and there are no issues with the doll, delivery will commence the next business day at which time we will provide a shipping tracking number.

Most countries are tax/duty exempt.  You will not be required to pay any additional taxes or fees.

As of now, the following countries are NOT tax-exempt: Switzerland, Norway, Canada, Mexico, Australia, New Zealand, and the U.K.  Customers of these countries will be required to pay tax/duty to their respective customs office in order to complete the delivery. Please note that the rules and regulations often change so send us an email if you’re not sure.

Madam Dolly website is SSL encrypted meaning that all your data remains private and integral. Simply put, your personal information including credit card information is fully protected. We do not and we cannot store your credit card information. Likewise we do not pass on any of your information to third parties.

All prices are quoted in USD.

We suggest that before making your purchase you are fully committed. Once an order is placed and production has commenced we cannot simply cancel your order.

Due to the nature of the business returns are not allowed. That’s not just us saying this but new legislature in the US has been passed making it unlawful to return sex dolls. Other countries are beginning to follow suit. This is to prevent the selling of second-hand or used sex dolls. Understandably, you wouldn’t want to buy a doll that someone else has already used, right?

In the six years that we have been in business, we have yet to have a customer request any sort of part replacement or doll replacement but if a doll were to fail in some way because of manufacturer defect we would certainly replace any and all parts.

Any damages incurred by misuse or through delivery we will assist you in every way we can.

We’re very serious about the quality of our products. Every order is carefully checked, tested, and photographed before we send it out. Please make sure the product matches your order before you use it. We can’t address any issues if the product has been used.

If you find any damage or mistakes with your order:

Don’t use the product, as we can’t help with issues if it’s been used.

– Email us the problem with pictures to our customer service within 24 hours of receiving your order at service@madamdolly.com

– We’ll look into the problem and the photos and get back to you.

Our Sex Dolls

Why choose Madam Dolly?

Madam Dolly is a Canadian owned and operated business operating in the sex doll capital of the world Guangdong, China. We are not a Chinese inspection agency. Joel Stuart and Paul Stone are here on the ground in the factory personally inspecting each and every doll produced. And, like a five-star chef, we don’t send anything out until it’s 100% right.

When it comes to service we believe that the only way to receive the kind of service we expect ourselves is to deliver it ourselves. All of our customer correspondence is done personally through Joel or Paul. We like questions, so ask away!

Our dolls are comprised of medical-grade stainless steel which makes up the doll’s skeleton while our state of the art TPE Ultra 3.0 makes up the doll’s flesh and body. The doll’s joints are easy enough to move into an array of sex positions while stiff enough to hold those positions.

Our TPE Ultra 3.0 gives our dolls the most realistic feeling flesh and body on the market today – smooth and firm with just the right amount of ‘jiggle’. And with proper care, Madam Dolly dolls will last six years or more.

Now you may think that our prices would be on the high side. But in fact, because of our strategic location not only are we able to deliver high-quality dolls but we are able to deliver those dolls at incredibly low prices – as much as 40% lower!

We understand that buying a sex doll is a bit of an investment (cheaper than a girlfriend though!) and there are so many companies and dolls to choose from – some good, some bad, some ugly. So while you’re shopping around be sure to send Joel or Paul a message with any questions or concerns you have and we’ll promptly get back to you and try to clear things up.

From the Madam Dolly team, thank you.

What are your sex dolls made of?

Our sex dolls are made of a premium thermoplastic elastomer (TPE). Our new TPE Ultra 3.0 is the most realistic and durable skin-like material in the sex doll industry today.  Under this flesh is a stainless steel ‘skeleton’ which the TPE is shaped and molded over.  (Learn more at our technology page)

Are your sex dolls waterproof?  

Yes, 100% waterproof.  You can fuck them in the shower, or wet them with water-based lubricant.

Can your sex dolls be placed in many different positions?

Yes, all body parts can be moved independently. Our sex dolls can be fucked missionary, doggie, and pretty much any way you can imagine.

How do you fuck a sex doll?

Come on now, just slap on some water-based lubricant and let your imagination run wild.

Do your sex dolls enjoy oral and anal too?

Oh yes, our sex dolls prefer to be plundered in all three orifices.

Not sure which doll to purchase?

That all depends on how you like your women – fat, thin, athletic, busty, petite, voluptuous. Of course, weight can be a factor. For example, if you weigh 100lbs you probably wouldn’t want a doll that weighs 120 (at least if you’d like to be able to move her around easily). As far as the head/face are concerned that too depends on personal preference.

What is the difference between the removable vagina and the built-in/fixed vagina?

The removable vagina is just that – removable.  The benefit is that it is easier to clean.  The fixed vagina is ‘built-in’ making it non-removable. Most customers prefer this option as it is more realistic.

What is the life expectancy of your sex dolls?

With our new TPE Ultra 3.0 and proper care, our dolls will last more than six years.

What extras do your sex dolls come with?

Our sex dolls come complete with wig, blanket, comb, vagina cleaner, and sexy lingerie. Also, be sure to check out our custom options page for free options including audio and warming devices.

Is it possible to make changes to my sex doll? Are the changes free?

Yes, you can choose as many custom options as you like absolutely free of charge. Mix and match. If you find you like one model’s body but prefer different model’s head/face we can make the switch at no extra charge. Just let us know.

Do your sex dolls come with a warming system/heating option? 

Yes. Our most popular option, the USB operated vaginal warming dildo, is the quintessential ‘cherry on top’ for any of our sex dolls. And like all of our options it can be added to your order at our custom options page, free of charge.

Is this product right for me?

If you’ve ever had the urge to fuck the girl of your wildest dreams then this product is for you.

If you’d like to have sex whenever you like, however  you like then this product is for you.

Can I afford it?

Cheaper than a girlfriend.
Much cheaper than a wife.
Much much cheaper than flying to Thailand and contracting an STD.

Is this the right time to buy a doll?

Definitely. The quality of our products has never been better, the prices never more affordable. Frankly, I don’t know how we could possibly make them better. Oh, and the taboo surrounding sex dolls is disappearing daily.

Will the price and value meet my expectations?

The price and value will exceed your expectations.

Who are the people behind the company?

Paul Stone and Joel Stuart, from Canada. Two guys who had a vision, a goal, and fell in love with China and sex dolls.

How do I know I’m not going to be scammed?

We are a smallish but growing Canadian company entering our third year in operation.  What has made us successful so far is our quality products and our personal customer service.  We’ve worked hard to become a company that our customers can trust and rely on from order to delivery and beyond.  Frankly, the last thing we can afford to do is scam our customers. 

That sounds good but how do I REALLY know I’m not going to be scammed?

Firstly, the Madam Dolly website is SSL encrypted meaning that all of your data remains private and integral.  Simply put, your personal information including credit card information is fully protected.  We do not and we cannot store this information.  Likewise we do not pass on any of your information to third parties.

And because all purchases are made through PayPal and Stripe your money is fully protected too.

While there certainly are some reputable sex doll sellers online there are far more that are downright dastardly.  One of the best ways to sift through the sex doll minefield is to contact the company directly by either email, telephone, or both and ask lots of questions. Using your own intuition you should be able to get a good sense of the company you may or may not wish to deal with.

One sure fire way to spot a scammer is pricing.  It’s hard to imagine what kind of sex doll one would receive for $300, if one received anything at all.  While it’s certainly no guarantee that a company selling sex dolls for $1000-$2000 is not a scammer just remember, if it sounds too good to be true it probably is.

Madam Dolly co-owners Paul Stone and Joel Stuart are personally involved in the day to day operations of the business.  All orders including quality control are handled directly by them.  They do not risk the quality of their products in the hands of so-called ‘inspection agencies’.  As the old saying goes, ‘if you want something done right, better do it yourself’.

With so many sex doll businesses coming and going, promising this and that, for this much and that much, buying a sex doll is no simple task.  But it doesn’t have to be so difficult either.  Why not call or email Paul and Joel today to learn more about Madam Dolly and how they can help you get the right doll at the right price delivered to your door hassle free.

Shipping and Payment

How do I purchase my doll?

Simply choose your sex doll, select any (or none) of the custom options, then proceed to checkout.

Once we have received payment, production of your order will begin the same day or the following business day.

After your order is completed in about 3 days we will conduct a thorough inspection. Once we are totally satisfied with the quality we can either send photos for your final inspection or, to expedite shipping, we can simply ship you your sex doll.

Do you accept PayPal or credit cards?

We accept PayPal and all major credit cards.

Is shipping free?

Yes, shipping is 100% free.

Do you ship worldwide?

Yes, except for Islamic and African countries, India, Indonesia, Malaysia, and Brazil.

What about the package/box my sex doll is shipped in, and the paperwork? Is everyone in the neighbourhood going to know what I’ve ordered?

Everything from packaging to paperwork, including credit card and PayPal statements, is totally discreet.  No one will know.

How long will it take before I receive my sex doll?

It will take 7-18 business days (depending on the country) from the time you place your order.

What if I purchase a doll from your U.S. warehouse and it’s sold out?

If in the unlikely event you purchase a doll from our U.S. warehouse and it’s sold out we will ship you the same doll from our main warehouse.

Shipping Tracking Number

Once production is complete and there are no issues with the doll, delivery will commence the next business day at which time we will provide a shipping tracking number.

Are there any import taxes or duties?

Most countries are tax/duty exempt.  You will not be required to pay any additional taxes or fees.

As of now, the following countries are NOT tax-exempt: Switzerland, Norway, Canada, Mexico, Australia, New Zealand, and the U.K.  Customers of these countries will be required to pay tax/duty to their respective customs office in order to complete the delivery. Please note that the rules and regulations often change so send us an email if you’re not sure.

Is the payment safe?

Madam Dolly website is SSL encrypted meaning that all your data remains private and integral. Simply put, your personal information including credit card information is fully protected. We do not and we cannot store your credit card information. Likewise we do not pass on any of your information to third parties.

In which currency are your prices quoted?

All prices are quoted in USD.

Returns

Due to the nature of the business returns are not allowed. That’s not just us saying this but new legislature in the US has been passed making it unlawful to return sex dolls. Other countries are beginning to follow suit. This is to prevent the selling of second-hand or used sex dolls.

We suggest that before making your purchase you are fully committed. Once an order is placed and production has commenced we cannot simply cancel your order.

In the three years that we have been in business, we have yet to have a customer request any sort of part replacement or doll replacement but if a doll were to fail in some way because of manufacturer defect we would certainly replace any and all parts.

Any damages incurred by misuse or through delivery we will assist you in every way we can.

Factory Photos

Quality control is of the utmost importance to us, and you, which is why we personally take care of it ourselves. We are here on the ground in Guangdong to make sure that all of our products meet western quality standards.

And, because of our strategic location, our operational costs are lower which means our prices are lower.

The photographs below show some of our dolls preparing to leave the factory (right) compared to the photographs found on our website (left).

<h2 style=”text-align: center; color: #870e07; margin-bottom: 20px;”>Factory Photos</h2>
Quality control is of the utmost importance to us, and you, which is why we personally take care of it ourselves. We are here on the ground in Guangdong to make sure that all of our products meet western quality standards.

And, because of our strategic location, our operational costs are lower which means our prices are lower.

The photographs below show some of our dolls preparing to leave the factory (right) compared to the photographs found on our website (left).

Cleaning and Caring

With a little common sense and some tender care, your sex doll will be able to maintain its sexy body and youthful looks for years (and years) to come.

When should I first clean my doll?

For obvious hygienic reasons, you should clean your doll once she is out of the carton. She absolutely must be cleaned before any sexual contact.

What Should I Use To Clean My Doll?

• Antibacterial soap
• Warm water
• Light sponge
• Non-abrasive washcloth
• Cotton buds

How Do I Clean My Doll’s Vagina, Anus, and Mouth?

As always, you can do it by washing the doll in your bathtub or shower.  A soft spray from your shower head is an excellent way to ‘blast out’ any bacteria. Or you can simply lay your doll down sideways on any flat surface so that both the vagina and anus of the doll are visible and reachable. Then follow the steps listed below:

  1. Grab a small sponge swab with medical pincers and coat the sponge in warm water and antibacterial soap, making sure that it is entirely covered.
  2. Now use the pincers and gently move them around the orifice until it is thoroughly clean.
  3. Remove the sponge and clean it by using warm water. Repeat step 1 & 2 again.
  4. At this stage the vagina and anus should be completely clean and free of any bacteria.
  5. Using the pincers again, grab a second dry swab sponge and insert it in the vagina and anus to take out most of the moisture, then remove the sponge.

When it comes to the cleaning of your doll’s mouth, simply repeat the steps listed above. The cleaning process is the same, only quicker and easier.

How Often Should I Clean My Entire Doll?

We strongly suggest that you clean your doll head to toe once every 2 – 4 weeks.  Any more than this may have adverse effects.

How Do I Clean My Doll’s Body?

The process is actually very much similar to how we all clean up. You can choose to either shower your doll or to submerge your doll in a bathtub – it is up to you.

If you decide to put your doll in the shower it is very important that you prevent the doll’s neck or head becoming too wet. Never submerge the head or neck in water.

Simply use the light sponge to thoroughly wash the doll with the antibacterial soap, making sure not to apply too much pressure in order to preserve the skin.

How Do I Dry My Doll After Cleaning?

This process, too, is actually very much similar to how we all dry after bathing.

Simply use a light non-abrasive cleaning cloth to gently pat down the doll when wet. Try not to apply too much pressure as the final part of the drying will be natural.

Once you have removed most of the moisture from the doll, allow it to sit for an hour and full dry naturally (Unless you simply can’t wait to have sex with her before then).

Making sure that your doll is fully dry is very important as it prevents any friction on the skin which could potentially cause a tear of the skin.

How to Wash the Doll’s Face?

Use a warm sponge with antibacterial soap to gently pat down the face. Pay special attention to the eyes and eyelashes as you want to avoid getting these wet.  A cotton bud can help clean some of the more delicate or difficult to reach places.

Gently then pat down the face with a dry non-abrasive cloth to remove most of the moisture, allowing it to sit for an hour after this to dry naturally.

Do not submerge your dolls head in water at any point.

What Not To Do When Cleaning Your Doll

There are a few things we strongly advise against – keep this in mind while cleaning your doll; this is very important if you want to increase the lifetime of your doll:

  • Do not useany kind of cleaning agents, as some could cause a reaction on the skin.
  • Do not useany sharp objects while cleaning the doll that could puncture the skin.
  • Avoid havingthe head or neck of the doll submerged in water for any period of time. Never submerge your dolls head or neck in water.
  • Do not apply too much pressure to the doll’s skin when cleaning or drying the doll as this could potentially lead to a tear.
  • Neveruse a hairdryer to dry your doll. This will almost certainly damage your doll.

Cleaning The Dolls Wig

Cleaning the wig is pretty straightforward. You will only need three things:

  • Mild Shampoo
  • Mild Conditioner
  • Comb

We suggest that you remove the doll’s wig and wash it thoroughly with both the shampoo and conditioner. Once you think it is clean enough, simply allow it to dry naturally. You may also want to buy a wig stand – it will make things easier and speed up the whole process.

Once the doll’s wig is dry, gently comb the hair starting from the bottom and slowly working your way up to the top. This will prevent you from pulling the comb through any knots and removing hair from the wig.

Cleaning The Dolls Clothes

It is very important to check the clothes you are putting on your doll. Make sure that it cannot transfer any of the colours to the doll. Both types of skin, silicone and TPE will take on any colour from clothing if the clothes have not been thoroughly washed prior to its use on the doll. TPE skin, in particular, is very porous and could end up with a stain that you cannot wash out.

To clean the clothes, use your usual washing technique but ensure that the clothing is fully dried before putting it on the doll.

This applies to anything that comes into contact with the doll if it contains ink or anything that could potentially discolour the skin.

Where Do I Store My Love Doll?

You have many options when it comes to storing the doll.

  • Your closet
  • Sex Doll storage box
  • Original shipping box
  • Any place that is relatively dry and clean

Cleaning and Caring

With a little common sense and some tender care, your sex doll will be able to maintain its sexy body and youthful looks for years (and years) to come.

For obvious hygienic reasons, you should clean your doll once she is out of the carton. She absolutely must be cleaned before any sexual contact.

• Antibacterial soap
• Warm water
• Light sponge
• Non-abrasive washcloth
• Cotton buds

As always, you can do it by washing the doll in your bathtub or shower.  A soft spray from your shower head is an excellent way to ‘blast out’ any bacteria. Or you can simply lay your doll down sideways on any flat surface so that both the vagina and anus of the doll are visible and reachable. Then follow the steps listed below:

  1. Grab a small sponge swab with medical pincers and coat the sponge in warm water and antibacterial soap, making sure that it is entirely covered.
  2. Now use the pincers and gently move them around the orifice until it is thoroughly clean.
  3. Remove the sponge and clean it by using warm water. Repeat step 1 & 2 again.
  4. At this stage the vagina and anus should be completely clean and free of any bacteria.
  5. Using the pincers again, grab a second dry swab sponge and insert it in the vagina and anus to take out most of the moisture, then remove the sponge..

When it comes to the cleaning of your doll’s mouth, simply repeat the steps listed above. The cleaning process is the same, only quicker and easier.

We strongly suggest that you clean your doll head to toe once every 2 – 4 weeks.  Any more than this may have adverse effects.

The process is actually very much similar to how we all clean up. You can choose to either shower your doll or to submerge your doll in a bathtub – it is up to you.

If you decide to put your doll in the shower it is very important that you prevent the doll’s neck or head becoming too wet. Never submerge the head or neck in water.

Simply use the light sponge to thoroughly wash the doll with the antibacterial soap, making sure not to apply too much pressure in order to preserve the skin.

This process, too, is actually very much similar to how we all dry after bathing.

Simply use a light non-abrasive cleaning cloth to gently pat down the doll when wet. Try not to apply too much pressure as the final part of the drying will be natural.

Once you have removed most of the moisture from the doll, allow it to sit for an hour and full dry naturally (Unless you simply can’t wait to have sex with her before then).

Making sure that your doll is fully dry is very important as it prevents any friction on the skin which could potentially cause a tear of the skin.

Use a warm sponge with antibacterial soap to gently pat down the face. Pay special attention to the eyes and eyelashes as you want to avoid getting these wet.  A cotton bud can help clean some of the more delicate or difficult to reach places.

Gently then pat down the face with a dry non-abrasive cloth to remove most of the moisture, allowing it to sit for an hour after this to dry naturally.

Do not submerge your dolls head in water at any point.

There are a few things we strongly advise against – keep this in mind while cleaning your doll; this is very important if you want to increase the lifetime of your doll:

  • Do not useany kind of cleaning agents, as some could cause a reaction on the skin.
  • Do not useany sharp objects while cleaning the doll that could puncture the skin.
  • Avoid havingthe head or neck of the doll submerged in water for any period of time. Never submerge your dolls head or neck in water.
  • Do not apply too much pressure to the doll’s skin when cleaning or drying the doll as this could potentially lead to a tear.
  • Neveruse a hairdryer to dry your doll. This will almost certainly damage your doll.

Cleaning the wig is pretty straightforward. You will only need three things:

  • Mild Shampoo
  • Mild Conditioner
  • Comb

We suggest that you remove the doll’s wig and wash it thoroughly with both the shampoo and conditioner. Once you think it is clean enough, simply allow it to dry naturally. You may also want to buy a wig stand – it will make things easier and speed up the whole process.

Once the doll’s wig is dry, gently comb the hair starting from the bottom and slowly working your way up to the top. This will prevent you from pulling the comb through any knots and removing hair from the wig.

It is very important to check the clothes you are putting on your doll. Make sure that it cannot transfer any of the colours to the doll. Both types of skin, silicone and TPE will take on any colour from clothing if the clothes have not been thoroughly washed prior to its use on the doll. TPE skin, in particular, is very porous and could end up with a stain that you cannot wash out.

To clean the clothes, use your usual washing technique but ensure that the clothing is fully dried before putting it on the doll.

This applies to anything that comes into contact with the doll if it contains ink or anything that could potentially discolour the skin.

You have many options when it comes to storing the doll.

  • Your closet
  • Sex Doll storage box
  • Original shipping box
  • Any place that is relatively dry and clean